KleenBNB is a professional Airbnb turnover cleaning service based in Porto, Portugal, operated as an Empresário em Nome Individual (ENI). Our contact details are: info@kleenbnb.com · +351 91 177 0703 · Porto, Portugal.
When you contact us through our website, by email, or by WhatsApp, we may collect your name, email address, phone number, and the address of the property you want cleaned. We do not collect payment card details through our website.
We use your data solely to respond to your enquiry, provide you with a quote, manage your bookings, and send invoices. We do not use your data for marketing without your explicit consent, and we do not sell or share it with third parties.
We keep client contact and booking information for five years in line with Portuguese tax obligations. If you enquire but do not become a client, we delete your data within 12 months.
Under the RGPD (EU General Data Protection Regulation), you have the right to access the personal data we hold about you, request correction of inaccurate data, request deletion of your data, and withdraw consent at any time. To exercise any of these rights, contact us at info@kleenbnb.com. If you believe we are handling your data unlawfully, you have the right to lodge a complaint with the CNPD (Comissão Nacional de Proteção de Dados) at cnpd.pt.
Our website uses only strictly necessary cookies required for the site to function. We do not use advertising or analytics cookies.
We may update this policy from time to time. The date at the top of this page will always reflect the most recent version.